Frequently asked questions

What is Puck Racer?

Puck Racer is a competitive multiplayer puck-racing game that blends strategy, skill, and precision. Read each course, choose your line, use rebounds and obstacles to your advantage, and race to the finish.

When will Puck Racer be available?

Puck Racer is coming soon. Official release information and store links will be posted on this website and the official Puck Racer social channels.

Will Puck Racer be free to download?

Yes. Puck Racer is free to download. Optional in-app purchases and advertising features may be available, depending on the released version and your region.

Which devices will Puck Racer support?

Puck Racer is planned to launch first on iPhone, iPad, and Android phones and tablets through the App Store and Google Play. Support for macOS, Windows, or the Microsoft Store may be considered later, but has not been announced. Final availability can vary by device, operating-system version, store, and region.

Can I play competitively or with friends?

Yes. Ranked online races can affect your competitive rank and leaderboard position. Friendly races let you create or join a private room with a friend’s code; they are for fun and do not affect competitive rank or in-game currencies.

Which languages are supported?

The Puck Racer website is available in Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese. Game-language availability can vary by released version and platform.

Do I need an account to play?

You may be able to play as a guest or use an available sign-in method, such as Apple, Google, or a supported wallet. Available options may vary by platform and version.

Does using a wallet give me gameplay advantages?

No. A supported wallet is only an optional sign-in method. Puck Racer does not ask for private keys or recovery phrases, and wallet ownership does not provide gameplay advantages.

Will there be ads?

Advertising, including optional rewarded ads, may be available in some versions of Puck Racer. Availability and privacy choices can depend on your region, device settings, and the version of the game.

How can I send feedback?

In the game, open Settings and select Feedback. This opens the Puck Racer feedback form, where you can share ideas, report issues, or tell us what could be improved.

How can I delete my account?

In the game, open Settings and select Delete Account. The account is locked immediately and permanently deleted after seven days unless you cancel before the date shown. An unlinked guest can cancel only on the same device while Puck Racer remains installed. If you cannot open the game, see our Account Deletion page.

How do I contact support?

Email support@puckracer.com and include your Puck Racer display name and player ID. For a technical issue, include your device type and a clear description of what happened. Do not send passwords, recovery phrases, private keys, or payment-card details.

Which Puck Racer links and social channels are official?

Our official website is puckracer.com. Our only official public social channel at present is @puckracer on X. New official channels will be announced through those channels.

How do I avoid scams or impersonators?

Puck Racer will never use direct messages to offer deals, giveaways, or airdrops, or to ask for personal information, passwords, recovery phrases, private keys, verification codes, or payment details. Treat messages outside the official channels above as suspicious, and report impersonating accounts to the relevant platform.

Where can I read the privacy policy and terms?

You can read the Privacy Policy and Terms of Use at any time. They explain how Puck Racer operates, handles data, and sets rules for using the services.